On the Road: Qunfeng Team's Dedication 10,000 Kilometers Away in Kenya

With the gradual deepening of China's participation in economic and trade cooperation and the continuous progress of the "Belt and Road" initiative, an increasing number of Chinese companies are venturing overseas.

Nairobi, the Capital of Kenya

Located in Eastern Africa, Kenya boasts a strategic geographical location, serving as Africa's gateway and transportation hub. It's not only the eastern gate of Africa but also one of the cradles of human civilization. Ten years ago, the Chinese company Qunfeng Machinery began exporting its products to Kenya and established an office in the capital, Nairobi. Over the years, due to the outstanding product quality and excellent service experience, Qunfeng has become a popular brand for brick-making machines in Kenya.

Paving bricks on the streets of Nairobi produced by Qunfeng block machine.

Floor and wall tiles in a hotel in Nairobi made by Qunfeng Qunfeng block machine.

Dedication Along the "Belt and Road" Through Exceptional Service

Successful sales often result from emotional connections that surpass mere business interests. Exceptional service, on the other hand, is often demonstrated through attention to detail rather than grand gestures. From pre-sales activities such as raw material analysis, site planning, and project design to post-sales services including equipment debugging, staff training, and technological upgrades — Qunfeng Machinery maintains constant communication with customers, conducts regular technical visits, and monitors the operation of customers' equipment. Technicians are promptly dispatched to assist with equipment maintenance, ensuring the smooth operation of every production line. Qunfeng Machinery's sincere and passionate service approach in Kenya has earned the trust and support of customers, making it stand out among numerous competitors over the past decade.

Good Service + Quality Products: Qunfeng Equipment Spreads Across Kenya

Ravi, an Indian Kenyan, seized the strong momentum of the local industrial real estate sector and invested in the building materials industry. When it came to purchasing production lines, Qunfeng Machinery faced direct competition from manufacturers in Germany, Italy, and other countries. Qunfeng, equipped with top-notch quality and technology in the industry and with a local office covering the entire East African region, possessed a competitive edge. Moreover, Qunfeng offered an unparalleled after-sales service advantage, with spare parts readily available and the ability to address customer issues on-site within 24 hours. After careful consideration and comparisons, Ravi realized that both the product and service were crucial. He proactively signed a contract with Qunfeng and, during the subsequent expansion, once again chose Qunfeng, becoming a loyal customer.

Over the course of a decade, the dedicated team at Qunfeng, through products and services, cultivated relationships and stood firm. Their continuous output of technology and products has shone brightly in various aspects such as performance, quality, and service. Today, in Kenya's brick-making industry, business owners prefer to collaborate with Qunfeng. Qunfeng's brick-making machines have covered various types of production lines in Kenya. With advanced technology, impeccable performance, and trustworthy service, Qunfeng Machinery has become the preferred brand for local brick-making enterprises.

Qunfeng staff and customers.